Personal Information We Collect
We collect your personal information in the course of providing virtual events to you.
Contact/personal information: Your name, email, physical address, phone number, and other similar contact information
Company information: Your business name, email, phone number, and other compay's contact information,
Business related data: Your business product and services information, videos, images, brochures, leaflets, and other marketing material.
Communication: All business communication shared and stored in our platform
How We Use Personal Information
We use your personal information to operate, provide, and improve our virtual events and services. Our purposes for using personal information include:
registrations, subscriptions, purchases, and payments.
measure use of, analyze performance of, fix errors in, provide support for, improve, and develop our expo and virtual events and services
We use your personal information to communicate with you in relation to our services via different channels (e.g., by phone, email, chat) and to respond to your requests.
We use your personal information to market and promote our services.
Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.
How We Share Personal Information
Our customers' data is an important part of our business and we are not in the business of selling our customers’ personal information to others. We DO NOT share your personal information with third parties.
Location of Personal Information
We are located in Canada and your information is stored in Canada.
How We Secure Information
Security is our highest priority. We design our systems with your security and privacy in mind.
We maintain a wide variety of compliance programs that validate our security controls.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
Access and Choice
You can view, update, and delete certain information about your account and your interactions with our services. Examples include, your personal and business contact information and business marketing material such as videos, brochures, leaflets, etc. If you cannot access or update your information yourself, you can always contact us for assistance.
You have choices about the collection and use of your personal information. Our platform includes settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain virtual events tools.
Retention of Personal Information
We keep your personal information to enable your continued use of our platform, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.
Subject to applicable law, you have the right to:
ask whether we hold personal information about you and request copies of such personal information and information about how it is processed;
request that inaccurate personal information is corrected;
request deletion of personal information that is no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, or processed in non-compliance with applicable legal requirements; and
lodge a complaint with us regarding our practices related to your personal information.
If you wish to do any of these things and you are an expoYo! customer, please contact us.